![]() Even you have a great processor and updated Windows 10 but still, the Graphics card did not meet the required GPU.Īs of this moment, you can see here that we currently do not support the NVIDIA GeForce RTX 30-series. It is on your computer GPU, as of now we currently do not support Geoforce RTX 3080 graphics card, you can click here to see our supported GPU. Thank you for all providing your Oculus log files, I really appreciate it.Īs much as I wanted to help you but the issue is not on the device. I have done all of the above and in response I got The program will automatically generate a zip file containing your logs, which will be saved to your desktop automatically.Īttach the newly created zip file to your next support response. Select "1 day" from the "Collect last" drop-down list. Bear in mind that if you installed Oculus Home to another drive you will need to update the command with the correct file path. The above link is the default directory.Enter and run: C:\Program Files\Oculus\Support\oculus-diagnostics\OculusLogGatherer.exe.If the issues still persist, please do the steps below: Restart your computer after completing these steps. The tab might not be there for all entries.Open the Power Management tab, and uncheck the "Allow this device to turn off" box.Right-click the first option and select Properties.Right-click the first option and select Update.Scroll down and open the USB (Universal Serial Bus) section.Īfter you are in the USB section, please complete each step below for each USB item:.Right-click the Start menu and select Device Manager.Once those are complete, I would like to ask you to look into your USB Power Saving settings: Click the Change advanced power settings link.Under "Preferred plan," click the Change plan settings link for the plan you're currently using.I would like to look into some USB settings with you to rule some things out as a possible cause for your issue. Install Oculus Home again using the setup tool from our website here. C:\Users\YourUserProfile\AppData\Roaming.C:\Users\YourUserProfile\AppData\LocalLow.Remove any Oculus folders from the following locations:.Uninstall Oculus Home using the Control Panel.ĭelete all Oculus folders from the following folder: You can find steps on how to do so by clicking here.Disconnect your computer from the internet.I understand that you are having an issue using the link cable. ![]() Thank you for reaching out to Oculus support. Oculus 2 (this is the headset Ive got) works perfectly fine through VD no issues at all. The headset is visible on Oculus app with a green tick that it is connected but as soon as I start Oculus Link from the headset all I can see is 3 dots loading it maybe hear a sound from pc through the speakers for exactly 2 seconds and it throws me back to the main quest 2 home screen with the above error showing on my laptop. All I get is oculus is not working properly or the headset is not working properly and most common error is Cant find your headset. It was working quite good ocasionally had to restart the laptop as link would not connect.įor about 2 weeks now I cant conenct to Oculus link at all. I had some trouble setting up Link but managed to make it work by updating windows and all drivers and making sure all steam VR and Oculus apps are using the 3080 instead of the iGPU. I have Asus g15 zephyrus GA503, RTX 3080 32gb ram and AMD Ryzen 9 5900HS ![]() No low effort memes, gifs, image macros, etc.Read the FAQ before posting a question.This is a place for friendly VR discussion, don’t start drama, attack, or bait other redditors. ![]() Welcome to /r/Oculus, a place for Oculus fans to discuss VR.
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